Ralph Lauren stores offer unparalleled customer assistance and a unique set of special services. Our sales associates are distinguished for their courteous manner and vast knowledge of our products and are trained to individualize each shopping experience to suit your needs. We invite you to enjoy the following store services at this location:
Private Wardrobe Consultations—Our sales associates are trained to work with you to help build out your wardrobe. We can create entire looks for you—from the basic components to the finishing accessories—as soon as our collections arrive in our stores. And with our online and in-store Trunk Show events, we can even help you select items from upcoming collections even before they hit the sales floor.
Private Shopping Hours—Our sales associates are happy to arrange shopping hours to fit your schedule. They will also come to your home or office for special tailoring appointments.
Concierge Services—To make your shopping experience truly relaxing and enjoyable, our sales associates would be pleased to bring snacks or refreshments to you or your children as you shop. And, as in a fine hotel, our sales associates are also on hand to assist you with a number of needs you may have outside of our stores, such as making restaurant or salon reservations. Because our goal is to provide the ultimate, personalized shopping experience, these services are always offered.
Pet Services—All Polo Ralph Lauren retail stores are pet-friendly. We will be happy to provide your pet with a gourmet treat in the store, or take them for a walk while you shop.
Corporate Gift Giving—Our staff is ready to partner with your company to deliver personal and unforgettable gifts from our vast selection of home furnishings, clothing and accessories.
Gift Servicing—Our sales associates will provide gift ideas for any occasion, tailored to your preferences. We also offer signature gift packaging for any purchase at our store.
Gift Cards—Ideal for any occasion, our gift certificates are honored at all Ralph Lauren, Rugby, RRL and Polo Ralph Lauren Factory Stores in the U.S. and Puerto Rico and at RalphLauren.com. They may be purchased in person at any location, online at RalphLauren.com or by phone from any Polo Retail store.
Same-Day Delivery Service—After shopping at any of our Polo Ralph Lauren stores there’s no need for you to lug your bags around. Let us deliver them to your home or hotel. Please contact the individual store for any restrictions that may apply.
Monogramming or Engraving—We are happy to personalize your purchase by monogramming your sheets and towels or engraving a sterling card case, for example. Contact customer support or the store nearest you for more information.
Expert Tailoring and Alterations—Our sales associates are trained to ensure the proper fit and shape of every garment, whether you are altering a new purchase or updating a Ralph Lauren classic. Each store can arrange a fitting to suit your schedule. Contact customer support or individual stores for more information.
Made-to-Measure Clothing—Let our men’s clothing sales associates take you through our vast selection of fabrics and silhouettes to create tailored classics with custom details. Contact customer support to find the locations offering this service. New menswear fabrications and silhouettes are featured twice a year during trunk shows at select locations, and our made-to-measure service is available year-round. Check Store Events or ask the stores nearest you for dates and details.
Replenishment Services—When you purchase items that need occasional replenishment, such as hosiery, T-shirts or yearly agenda pages, you may request assistance with our replenishment services and a sales associate will contact you and send refills for any of our product lines.
Back-to-School Wardrobe—Let our sales associates create looks for your child’s wardrobe needs. We have Store Events in select stores that make creating your children’s school wardrobe an annual experience to look forward to. We can also help you with wardrobe basics for summer camp—and we’ll even sew your child’s name labels in those purchases so you don’t have to.